| Overview |
A free freelancer management tool now part of Fiverr Workspace offering proposals, contracts, invoicing, and time tracking. |
A unified customer service platform with live chat, email, social, and self-service support for growing businesses. |
| Pricing |
Freemium (Free-$18/month) |
Subscription ($30-$60/agent/month) |
| Key Features |
- Proposals
- Contracts
- Invoicing
- Time tracking
- Expense tracking
- Tasks
- Reporting
- Payment processing
|
- Unified inbox
- Live chat
- Email support
- Social support
- Knowledge base
- Automation
- Reporting
- Customer journeys
|
| Pros |
- Free core features
- Clean interface
- Good for freelancers
- Fiverr integration
|
- Unified customer view
- Good journey mapping
- Affordable
- Multi-channel
|
| Cons |
- Limited accounting
- Fiverr ecosystem
- Basic reporting
- Small team
|
- Dated interface
- Fewer integrations
- Smaller user base
- Development has slowed
|
