| Overview |
A free freelancer management tool now part of Fiverr Workspace offering proposals, contracts, invoicing, and time tracking. |
A context-aware help desk software from Zoho with multi-channel ticketing, AI assistant, and process automation. |
| Pricing |
Freemium (Free-$18/month) |
Freemium (Free-$40/user/month) |
| Key Features |
- Proposals
- Contracts
- Invoicing
- Time tracking
- Expense tracking
- Tasks
- Reporting
- Payment processing
|
- Multi-channel ticketing
- Zia AI assistant
- Workflow automation
- Knowledge base
- Self-service portal
- SLA management
- Analytics
- Telephony
|
| Pros |
- Free core features
- Clean interface
- Good for freelancers
- Fiverr integration
|
- Affordable
- Good Zoho integration
- AI assistant
- Free plan available
|
| Cons |
- Limited accounting
- Fiverr ecosystem
- Basic reporting
- Small team
|
- Interface can feel dated
- Limited integrations outside Zoho
- Support varies
- Mobile app needs improvement
|
