| Overview |
Access Claude models for safe, helpful AI with strong reasoning and long context capabilities. |
A unified customer service platform with live chat, email, social, and self-service support for growing businesses. |
| Pricing |
Pay-per-use ($-$$$$) |
Subscription ($30-$60/agent/month) |
| Key Features |
- Claude 3.5 Sonnet
- Claude 3 Opus
- 200K context window
- Tool use
- Vision
- Streaming
- Batches API
|
- Unified inbox
- Live chat
- Email support
- Social support
- Knowledge base
- Automation
- Reporting
- Customer journeys
|
| Pros |
- Excellent safety alignment
- Very long context window
- Strong reasoning
- Constitutional AI approach
|
- Unified customer view
- Good journey mapping
- Affordable
- Multi-channel
|
| Cons |
- Smaller model selection
- Newer ecosystem
- Limited fine-tuning options
|
- Dated interface
- Fewer integrations
- Smaller user base
- Development has slowed
|
