| Overview |
A product-led growth platform for building personalized in-app onboarding flows, feature announcements, and user surveys without code. |
The unified Freshworks CRM platform that brings together sales CRM and marketing automation with AI-powered insights. |
| Pricing |
Subscription ($249-$879/month) |
Subscription ($15-$69/user/month) |
| Key Features |
- Onboarding flows
- Feature announcements
- NPS surveys
- Checklists
- Tooltips
- Modals
- Analytics
- Segmentation
|
- Unified CRM
- Freddy AI
- Sales automation
- Marketing automation
- Chat campaigns
- Email campaigns
- Journey builder
- Contact scoring
|
| Pros |
- No-code builder
- Good templates
- Strong analytics
- Easy to implement
|
- Combined sales and marketing
- AI assistant
- Clean interface
- Good value
|
| Cons |
- Expensive
- Limited to web
- Custom CSS needed for branding
- Mobile support limited
|
- Naming confusion with Freshsales
- Feature overlap
- Mid-tier platform
- Limited enterprise features
|
