| Overview |
A product-led growth platform for building personalized in-app onboarding flows, feature announcements, and user surveys without code. |
The unified CRM platform by Freshworks combining Freshsales and Freshmarketer for complete sales and marketing alignment. |
| Pricing |
Subscription ($249-$879/month) |
Subscription ($29-$69/user/month) |
| Key Features |
- Onboarding flows
- Feature announcements
- NPS surveys
- Checklists
- Tooltips
- Modals
- Analytics
- Segmentation
|
- Unified CRM
- AI Freddy
- Sales automation
- Marketing automation
- Customer journey builder
- Contact scoring
- Multichannel engagement
- Analytics
|
| Pros |
- No-code builder
- Good templates
- Strong analytics
- Easy to implement
|
- Combined sales and marketing
- AI features
- Clean interface
- Part of Freshworks suite
|
| Cons |
- Expensive
- Limited to web
- Custom CSS needed for branding
- Mobile support limited
|
- Confusing product naming history
- Mid-range pricing
- Can be complex
- Feature overlap with standalone products
|
