| Overview |
A comprehensive suite of cloud business apps including CRM, project management, invoicing, and supply chain tools. |
The unified Freshworks CRM platform that brings together sales CRM and marketing automation with AI-powered insights. |
| Pricing |
Freemium (Free-$20/user/month) |
Subscription ($15-$69/user/month) |
| Key Features |
- CRM
- Project management
- Invoicing
- Supply chain
- HR management
- Custom apps
- Email marketing
- Procurement
|
- Unified CRM
- Freddy AI
- Sales automation
- Marketing automation
- Chat campaigns
- Email campaigns
- Journey builder
- Contact scoring
|
| Pros |
- Very affordable
- Comprehensive suite
- Customizable
- Good mobile app
|
- Combined sales and marketing
- AI assistant
- Clean interface
- Good value
|
| Cons |
- Interface can be confusing
- Support response times
- Less polished than competitors
- Learning curve for full suite
|
- Naming confusion with Freshsales
- Feature overlap
- Mid-tier platform
- Limited enterprise features
|
