| Overview |
A comprehensive suite of cloud business apps including CRM, project management, invoicing, and supply chain tools. |
Smartlook provides qualitative analytics through session recordings and heatmaps for both websites and mobile apps. It offers event-based tracking with always-on session recording for comprehensive behavior analysis. |
| Pricing |
Freemium (Free-$20/user/month) |
Freemium ($0-custom) |
| Key Features |
- CRM
- Project management
- Invoicing
- Supply chain
- HR management
- Custom apps
- Email marketing
- Procurement
|
- Session recordings
- heatmaps
- event tracking
- funnel analysis
- mobile app analytics
- crash reports
- retention tables
- API access
|
| Pros |
- Very affordable
- Comprehensive suite
- Customizable
- Good mobile app
|
- Good mobile app support
- Always-on recording
- Affordable pricing
- Easy implementation
|
| Cons |
- Interface can be confusing
- Support response times
- Less polished than competitors
- Learning curve for full suite
|
- Limited free tier
- Basic heatmaps
- Fewer features than enterprise tools
- Dashboard could be more intuitive
|
