| Overview |
Work management platform helping teams orchestrate projects, processes, and goals with visual project tracking and automation. |
A context-aware help desk software from Zoho with multi-channel ticketing, AI assistant, and process automation. |
| Pricing |
Freemium ($0-30.49/mo) |
Freemium (Free-$40/user/month) |
| Key Features |
- Project tracking
- Timeline
- Boards
- Forms
- Automation
- Goals
- Portfolios
- Workload management
|
- Multi-channel ticketing
- Zia AI assistant
- Workflow automation
- Knowledge base
- Self-service portal
- SLA management
- Analytics
- Telephony
|
| Pros |
- Flexible views
- Good free tier
- Strong automation
- Goal tracking
|
- Affordable
- Good Zoho integration
- AI assistant
- Free plan available
|
| Cons |
- Can be overwhelming
- Expensive at scale
- Learning curve
|
- Interface can feel dated
- Limited integrations outside Zoho
- Support varies
- Mobile app needs improvement
|
