| Overview |
Accurate speech-to-text API with built-in audio intelligence features like summarization, sentiment analysis, and topic detection. |
Smartlook provides qualitative analytics through session recordings and heatmaps for both websites and mobile apps. It offers event-based tracking with always-on session recording for comprehensive behavior analysis. |
| Pricing |
Pay-per-use ($-$$$) |
Freemium ($0-custom) |
| Key Features |
- Speech-to-text
- Speaker diarization
- Summarization
- Sentiment analysis
- Topic detection
- PII redaction
- Real-time transcription
|
- Session recordings
- heatmaps
- event tracking
- funnel analysis
- mobile app analytics
- crash reports
- retention tables
- API access
|
| Pros |
- High accuracy
- Rich audio intelligence
- Easy integration
- Real-time support
|
- Good mobile app support
- Always-on recording
- Affordable pricing
- Easy implementation
|
| Cons |
- English-focused
- Can be expensive
- Limited language support
|
- Limited free tier
- Basic heatmaps
- Fewer features than enterprise tools
- Dashboard could be more intuitive
|
