| Overview |
A next-generation CRM that automatically builds itself from your data with powerful customization and real-time collaboration. |
An AI-powered CRM by Freshworks that offers built-in phone, email, and chat for streamlined sales engagement. |
| Pricing |
Freemium (Free-$79/user/month) |
Freemium (Free-$69/user/month) |
| Key Features |
- Automatic data sync
- Custom objects
- Real-time collaboration
- Email integration
- Reporting
- Workflow automation
- Enrichment
- API-first design
|
- AI-powered lead scoring
- Built-in phone and email
- Visual sales pipeline
- Workflow automation
- Freddy AI assistant
- Territory management
- Sales sequences
- Custom reports
|
| Pros |
- Modern and flexible architecture
- Excellent data model
- Real-time multiplayer
- Beautiful design
|
- Built-in communication tools
- Clean user interface
- Good AI features
- Affordable pricing
|
| Cons |
- Still maturing feature set
- Smaller integration library
- Limited marketing tools
- Newer with less track record
|
- Limited third-party integrations
- Reporting can be basic
- Free plan is limited
- Mobile app could be better
|
