| Overview |
A next-generation CRM that automatically builds itself from your data with powerful customization and real-time collaboration. |
The unified CRM platform by Freshworks combining Freshsales and Freshmarketer for complete sales and marketing alignment. |
| Pricing |
Freemium (Free-$79/user/month) |
Subscription ($29-$69/user/month) |
| Key Features |
- Automatic data sync
- Custom objects
- Real-time collaboration
- Email integration
- Reporting
- Workflow automation
- Enrichment
- API-first design
|
- Unified CRM
- AI Freddy
- Sales automation
- Marketing automation
- Customer journey builder
- Contact scoring
- Multichannel engagement
- Analytics
|
| Pros |
- Modern and flexible architecture
- Excellent data model
- Real-time multiplayer
- Beautiful design
|
- Combined sales and marketing
- AI features
- Clean interface
- Part of Freshworks suite
|
| Cons |
- Still maturing feature set
- Smaller integration library
- Limited marketing tools
- Newer with less track record
|
- Confusing product naming history
- Mid-range pricing
- Can be complex
- Feature overlap with standalone products
|
