| Overview |
A next-generation CRM that automatically builds itself from your data with powerful customization and real-time collaboration. |
A unified customer service platform with live chat, email, social, and self-service support for growing businesses. |
| Pricing |
Freemium (Free-$79/user/month) |
Subscription ($30-$60/agent/month) |
| Key Features |
- Automatic data sync
- Custom objects
- Real-time collaboration
- Email integration
- Reporting
- Workflow automation
- Enrichment
- API-first design
|
- Unified inbox
- Live chat
- Email support
- Social support
- Knowledge base
- Automation
- Reporting
- Customer journeys
|
| Pros |
- Modern and flexible architecture
- Excellent data model
- Real-time multiplayer
- Beautiful design
|
- Unified customer view
- Good journey mapping
- Affordable
- Multi-channel
|
| Cons |
- Still maturing feature set
- Smaller integration library
- Limited marketing tools
- Newer with less track record
|
- Dated interface
- Fewer integrations
- Smaller user base
- Development has slowed
|
