| Overview |
A flexible authentication and authorization platform for building secure login experiences with social, passwordless, and MFA support. |
A context-aware help desk software from Zoho with multi-channel ticketing, AI assistant, and process automation. |
| Pricing |
Freemium (Free-$23/1K MAU) |
Freemium (Free-$40/user/month) |
| Key Features |
- Universal Login
- Social connections
- MFA
- Passwordless
- SSO
- RBAC
- Breached password detection
- Extensibility
|
- Multi-channel ticketing
- Zia AI assistant
- Workflow automation
- Knowledge base
- Self-service portal
- SLA management
- Analytics
- Telephony
|
| Pros |
- Comprehensive auth solution
- Many social providers
- Good documentation
- Flexible rules
|
- Affordable
- Good Zoho integration
- AI assistant
- Free plan available
|
| Cons |
- Expensive at scale
- Complex pricing
- Can be overkill
- Okta acquisition concerns
|
- Interface can feel dated
- Limited integrations outside Zoho
- Support varies
- Mobile app needs improvement
|
