| Overview |
Awario is a social listening and analytics tool that crawls the web to find mentions of your brand, competitors, or any keyword. It offers real-time monitoring and lead generation through social selling features. |
The leading customer success platform for managing customer health, driving adoption, and reducing churn for B2B SaaS companies. |
| Pricing |
Paid ($49-399/mo) |
Enterprise_only (Custom pricing) |
| Key Features |
- Social listening
- Boolean search
- sentiment analysis
- influencer discovery
- Awario Leads (social selling)
- analytics
- competitor monitoring
- email alerts
|
- Customer health scores
- Lifecycle management
- Playbooks
- Journey orchestration
- Revenue optimization
- Analytics
- Surveys
- Product analytics
|
| Pros |
- Affordable
- Powerful Boolean search
- Social selling feature
- Real-time monitoring
|
- Industry leader in CS
- Comprehensive features
- Strong analytics
- Good playbooks
|
| Cons |
- Smaller data pool than larger competitors
- Interface could be more intuitive
- Limited integrations
|
- Very expensive
- Complex implementation
- Steep learning curve
- Enterprise-only
|
