| Overview |
Awario is a social listening and analytics tool that crawls the web to find mentions of your brand, competitors, or any keyword. It offers real-time monitoring and lead generation through social selling features. |
An incident management and alerting platform from Atlassian for on-call scheduling, escalation, and alert routing. |
| Pricing |
Paid ($49-399/mo) |
Subscription ($9-$29/user/month) |
| Key Features |
- Social listening
- Boolean search
- sentiment analysis
- influencer discovery
- Awario Leads (social selling)
- analytics
- competitor monitoring
- email alerts
|
- Alert management
- On-call scheduling
- Escalation policies
- Incident management
- Runbooks
- Analytics
- Integrations
- Mobile app
|
| Pros |
- Affordable
- Powerful Boolean search
- Social selling feature
- Real-time monitoring
|
- Affordable
- Good Atlassian integration
- Strong mobile app
- Flexible routing
|
| Cons |
- Smaller data pool than larger competitors
- Interface could be more intuitive
- Limited integrations
|
- Being merged into JSM
- UI can be complex
- Alert fatigue
- Limited standalone future
|
