| Overview |
Amazon's automatic speech recognition service for converting audio to text with custom vocabulary and medical transcription support. |
Smartlook provides qualitative analytics through session recordings and heatmaps for both websites and mobile apps. It offers event-based tracking with always-on session recording for comprehensive behavior analysis. |
| Pricing |
Pay-per-use ($-$$) |
Freemium ($0-custom) |
| Key Features |
- Real-time streaming
- Batch processing
- Custom vocabulary
- Medical transcription
- Toxicity detection
- Subtitles
|
- Session recordings
- heatmaps
- event tracking
- funnel analysis
- mobile app analytics
- crash reports
- retention tables
- API access
|
| Pros |
- Good accuracy
- Medical specialty
- AWS integration
- Custom vocabulary
|
- Good mobile app support
- Always-on recording
- Affordable pricing
- Easy implementation
|
| Cons |
- AWS dependency
- Complex pricing
- Region limitations
- Setup overhead
|
- Limited free tier
- Basic heatmaps
- Fewer features than enterprise tools
- Dashboard could be more intuitive
|
