| Overview |
Microsoft's enterprise deployment of OpenAI models with Azure security, compliance, and regional availability. |
Glassbox captures 100% of digital sessions to provide complete visibility into customer journeys across web and mobile. It uses AI to automatically surface insights and identify experience issues. |
| Pricing |
Pay-per-use ($$-$$$$) |
Paid (Custom) |
| Key Features |
- GPT-4o
- GPT-4
- DALL-E
- Whisper
- Content filtering
- PTU
- Fine-tuning
- Azure AD
|
- Complete session capture
- AI insights
- struggle detection
- journey mapping
- mobile analytics
- compliance recording
- API analytics
- augmented analytics
|
| Pros |
- Enterprise compliance
- Data privacy
- Azure integration
- Global regions
- SLA guarantees
|
- 100% session capture
- Strong compliance features
- Good AI insights
- Cross-platform analytics
|
| Cons |
- Approval required
- Higher cost
- Azure dependency
- Deployment complexity
|
- Enterprise pricing only
- Complex deployment
- Requires significant resources
- Steep learning curve
|
