| Overview |
A subscription analytics and insights platform providing real-time MRR, churn, LTV, and forecasting for SaaS businesses. |
Smartlook provides qualitative analytics through session recordings and heatmaps for both websites and mobile apps. It offers event-based tracking with always-on session recording for comprehensive behavior analysis. |
| Pricing |
Subscription ($108-$450/month) |
Freemium ($0-custom) |
| Key Features |
- MRR tracking
- Churn analysis
- LTV calculation
- Forecasting
- Trial insights
- Cancellation insights
- Benchmarks
- Slack integration
|
- Session recordings
- heatmaps
- event tracking
- funnel analysis
- mobile app analytics
- crash reports
- retention tables
- API access
|
| Pros |
- Beautiful dashboards
- Real-time metrics
- Good forecasting
- Easy to set up
|
- Good mobile app support
- Always-on recording
- Affordable pricing
- Easy implementation
|
| Cons |
- Expensive for the features
- Limited to payment processors
- Fewer features than competitors
- Small team
|
- Limited free tier
- Basic heatmaps
- Fewer features than enterprise tools
- Dashboard could be more intuitive
|
