| Overview |
An online bookkeeping service combining proprietary software with human bookkeepers for small business accounting. |
A unified customer service platform with live chat, email, social, and self-service support for growing businesses. |
| Pricing |
Subscription ($299-$499/month) |
Subscription ($30-$60/agent/month) |
| Key Features |
- Dedicated bookkeeper
- Monthly financial statements
- Tax-ready financials
- Catch-up bookkeeping
- Year-end tax package
- Dashboard
- Income and expense overview
- 1099 contractors
|
- Unified inbox
- Live chat
- Email support
- Social support
- Knowledge base
- Automation
- Reporting
- Customer journeys
|
| Pros |
- Human bookkeeper included
- Tax-ready financials
- Hands-off approach
- Clean dashboard
|
- Unified customer view
- Good journey mapping
- Affordable
- Multi-channel
|
| Cons |
- Expensive
- Limited to bookkeeping
- No invoicing
- US only
|
- Dated interface
- Fewer integrations
- Smaller user base
- Development has slowed
|
