| Overview |
A pipeline-centric micro CRM by Zoho designed for small businesses that need simple deal tracking without complexity. |
Commerce experience cloud combining content management, search, and marketing automation with AI personalization. |
| Pricing |
Freemium (Free-$12/user/month) |
Subscription (Custom) |
| Key Features |
- Pipeline management
- Built-in telephony
- Email integration
- Workflow automation
- Connected pipelines
- Team pipelines
- Mobile app
- Custom dashboards
|
- Email marketing
- CDP
- AI personalization
- Content management
- Search
- Recommendations
- SMS
|
| Pros |
- Very affordable
- Simple and focused
- Zoho ecosystem
- Good mobile app
|
- Strong AI
- Commerce focus
- CDP built-in
- Personalization
|
| Cons |
- Very basic features
- Limited customization
- Not for growing teams
- Minimal reporting
|
- Very expensive
- Complex
- Enterprise focused
|
