| Overview |
A pipeline-centric micro CRM by Zoho designed for small businesses that need simple deal tracking without complexity. |
Enterprise customer engagement platform for cross-channel messaging including email, mobile push, SMS, and in-app messages. |
| Pricing |
Freemium (Free-$12/user/month) |
Subscription (Custom) |
| Key Features |
- Pipeline management
- Built-in telephony
- Email integration
- Workflow automation
- Connected pipelines
- Team pipelines
- Mobile app
- Custom dashboards
|
- Cross-channel messaging
- Real-time triggers
- Canvas flow
- Content cards
- Feature flags
- AI copywriting
|
| Pros |
- Very affordable
- Simple and focused
- Zoho ecosystem
- Good mobile app
|
- Enterprise scale
- Real-time data
- Cross-channel
- AI features
|
| Cons |
- Very basic features
- Limited customization
- Not for growing teams
- Minimal reporting
|
- Very expensive
- Enterprise only
- Complex implementation
|
