| Overview |
A pipeline-centric micro CRM by Zoho designed for small businesses that need simple deal tracking without complexity. |
FullStory captures and indexes every user interaction to provide complete digital experience analytics. Its session replay and heatmap capabilities help teams identify friction points and optimize user journeys. |
| Pricing |
Freemium (Free-$12/user/month) |
Paid ($0-custom) |
| Key Features |
- Pipeline management
- Built-in telephony
- Email integration
- Workflow automation
- Connected pipelines
- Team pipelines
- Mobile app
- Custom dashboards
|
- Session replay
- heatmaps
- error tracking
- conversion funnels
- frustration signals
- search analytics
- privacy controls
- API access
|
| Pros |
- Very affordable
- Simple and focused
- Zoho ecosystem
- Good mobile app
|
- Excellent session replay quality
- Powerful search capabilities
- Good frustration detection
- Strong privacy controls
|
| Cons |
- Very basic features
- Limited customization
- Not for growing teams
- Minimal reporting
|
- Expensive for high-traffic sites
- Can impact page performance
- Storage limitations
- Complex pricing
|
