| Overview |
A pipeline-centric micro CRM by Zoho designed for small businesses that need simple deal tracking without complexity. |
Mention is a real-time media monitoring and social listening tool that tracks brand mentions across the web and social media. It helps businesses manage their online reputation and analyze competitor activity. |
| Pricing |
Freemium (Free-$12/user/month) |
Freemium ($0-179/mo) |
| Key Features |
- Pipeline management
- Built-in telephony
- Email integration
- Workflow automation
- Connected pipelines
- Team pipelines
- Mobile app
- Custom dashboards
|
- Real-time monitoring
- social listening
- competitive analysis
- sentiment analysis
- influencer identification
- report builder
- social publishing
- alert system
|
| Pros |
- Very affordable
- Simple and focused
- Zoho ecosystem
- Good mobile app
|
- Easy to set up
- Real-time alerts
- Good for SMBs
- Competitive analysis included
|
| Cons |
- Very basic features
- Limited customization
- Not for growing teams
- Minimal reporting
|
- Limited historical data
- Can miss some mentions
- Publishing features are basic
|
