| Overview |
A pipeline-centric micro CRM by Zoho designed for small businesses that need simple deal tracking without complexity. |
Customer data and marketing platform built specifically for retailers with AI-driven cross-channel orchestration. |
| Pricing |
Freemium (Free-$12/user/month) |
Subscription (Custom) |
| Key Features |
- Pipeline management
- Built-in telephony
- Email integration
- Workflow automation
- Connected pipelines
- Team pipelines
- Mobile app
- Custom dashboards
|
- Retail CDP
- Email
- SMS
- Push
- AI segments
- Product recommendations
- Lifecycle campaigns
|
| Pros |
- Very affordable
- Simple and focused
- Zoho ecosystem
- Good mobile app
|
- Retail focused
- AI-powered
- Cross-channel
- Customer data
|
| Cons |
- Very basic features
- Limited customization
- Not for growing teams
- Minimal reporting
|
- Expensive
- Retail only
- Requires integration
|
