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Bigin by Zoho vs PayPal Business: 2026 Comparison

Bigin by Zoho PayPal Business
Overview A pipeline-centric micro CRM by Zoho designed for small businesses that need simple deal tracking without complexity. A global payment platform for businesses offering online payments, invoicing, and working capital with buyer protection.
Pricing Freemium (Free-$12/user/month) Pay_per_use (2.99% + 49c per transaction)
Key Features
  • Pipeline management
  • Built-in telephony
  • Email integration
  • Workflow automation
  • Connected pipelines
  • Team pipelines
  • Mobile app
  • Custom dashboards
  • Online payments
  • Invoicing
  • Pay Later options
  • Checkout buttons
  • Recurring payments
  • Multi-currency
  • Buyer protection
  • Business debit card
Pros
  • Very affordable
  • Simple and focused
  • Zoho ecosystem
  • Good mobile app
  • Global brand trust
  • Easy integration
  • Pay Later increases conversion
  • Multi-currency
Cons
  • Very basic features
  • Limited customization
  • Not for growing teams
  • Minimal reporting
  • High transaction fees
  • Account holds
  • Dispute process favors buyers
  • Complex fee structure

Bigin by Zoho

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PayPal Business

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