| Overview |
A pipeline-centric micro CRM by Zoho designed for small businesses that need simple deal tracking without complexity. |
A returns management platform that offers instant refunds and exchanges to improve customer retention (acquired by Loop Returns). |
| Pricing |
Freemium (Free-$12/user/month) |
Subscription (Custom pricing) |
| Key Features |
- Pipeline management
- Built-in telephony
- Email integration
- Workflow automation
- Connected pipelines
- Team pipelines
- Mobile app
- Custom dashboards
|
- Instant credit
- Return portal
- Exchange recommendations
- Green returns
- Analytics
- Automated workflows
- Refund tracking
- Ecommerce integrations
|
| Pros |
- Very affordable
- Simple and focused
- Zoho ecosystem
- Good mobile app
|
- Instant credit increases loyalty
- Encourages exchanges over refunds
- Branded return portal
- Good analytics
|
| Cons |
- Very basic features
- Limited customization
- Not for growing teams
- Minimal reporting
|
- Acquired by Loop Returns
- Custom pricing only
- Integration setup needed
- Limited standalone future
|
