| Overview |
A pipeline-centric micro CRM by Zoho designed for small businesses that need simple deal tracking without complexity. |
The world's most popular open-source CRM, offering enterprise-grade features as a free alternative to Salesforce. |
| Pricing |
Freemium (Free-$12/user/month) |
Freemium (Free (self-hosted)) |
| Key Features |
- Pipeline management
- Built-in telephony
- Email integration
- Workflow automation
- Connected pipelines
- Team pipelines
- Mobile app
- Custom dashboards
|
- Sales automation
- Marketing campaigns
- Reporting
- Workflow automation
- Customer portal
- REST API
- Custom modules
- Case management
|
| Pros |
- Very affordable
- Simple and focused
- Zoho ecosystem
- Good mobile app
|
- Completely free
- Enterprise features
- Active community
- No vendor lock-in
|
| Cons |
- Very basic features
- Limited customization
- Not for growing teams
- Minimal reporting
|
- Requires technical setup
- UI is dated
- Limited official support
- Hosting costs extra
|
