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Bitrix24 vs Close: 2026 Comparison

Bitrix24 Close
Overview A free all-in-one collaboration platform combining CRM, project management, communication, and website builder tools. A CRM built for inside sales teams with built-in calling, email, and SMS to help close more deals faster.
Pricing Freemium (Free-$199/month) Subscription ($49-$139/user/month)
Key Features
  • CRM pipelines
  • Task management
  • Video calls
  • Website builder
  • Online store
  • HR tools
  • Document management
  • Contact center
  • Built-in calling
  • Power dialer
  • Email sequences
  • SMS messaging
  • Pipeline view
  • Smart views
  • Custom activities
  • Reporting
Pros
  • Generous free plan
  • All-in-one platform
  • Self-hosted option
  • Good collaboration tools
  • Excellent built-in communication
  • Fast and responsive UI
  • Great for inside sales
  • Powerful search and filtering
Cons
  • Can be overwhelming
  • Interface is cluttered
  • Steep learning curve
  • Support can be slow
  • Expensive for small teams
  • Limited marketing features
  • No free plan
  • Not ideal for field sales