| Overview |
An employee recognition and rewards platform that enables peer-to-peer recognition with a points-based reward system. |
Glassbox captures 100% of digital sessions to provide complete visibility into customer journeys across web and mobile. It uses AI to automatically surface insights and identify experience issues. |
| Pricing |
Subscription ($3-$5/user/month) |
Paid (Custom) |
| Key Features |
- Peer recognition
- Points system
- Reward catalog
- Analytics
- Slack and Teams integration
- Company values alignment
- Leaderboards
- Automated milestones
|
- Complete session capture
- AI insights
- struggle detection
- journey mapping
- mobile analytics
- compliance recording
- API analytics
- augmented analytics
|
| Pros |
- Easy peer recognition
- Good integrations
- Fun for employees
- Affordable
|
- 100% session capture
- Strong compliance features
- Good AI insights
- Cross-platform analytics
|
| Cons |
- Points system can feel trivial
- Limited HR features
- Reward catalog varies
- Can lose novelty over time
|
- Enterprise pricing only
- Complex deployment
- Requires significant resources
- Steep learning curve
|
