| Overview |
Enterprise cloud content management platform with advanced security, compliance, and workflow capabilities. |
The unified Freshworks CRM platform that brings together sales CRM and marketing automation with AI-powered insights. |
| Pricing |
Subscription ($15-47/mo) |
Subscription ($15-$69/user/month) |
| Key Features |
- Cloud storage
- Security
- Compliance
- Workflows
- Box Sign
- Box AI
- Governance
- Integrations
|
- Unified CRM
- Freddy AI
- Sales automation
- Marketing automation
- Chat campaigns
- Email campaigns
- Journey builder
- Contact scoring
|
| Pros |
- Enterprise security
- Compliance features
- Good governance
- API
|
- Combined sales and marketing
- AI assistant
- Clean interface
- Good value
|
| Cons |
- Expensive
- Enterprise focused
- Complex
|
- Naming confusion with Freshsales
- Feature overlap
- Mid-tier platform
- Limited enterprise features
|
