| Overview |
Brand24 is an affordable social listening and online monitoring tool that tracks mentions across social media, news, blogs, videos, forums, and reviews. It provides sentiment analysis and influencer scoring. |
A no-code platform for CRM and process automation that enables enterprise-grade workflows without programming. |
| Pricing |
Paid ($79-399/mo) |
Subscription ($25-$60/user/month) |
| Key Features |
- Online mention monitoring
- sentiment analysis
- influencer score
- discussion volume chart
- data exporting
- alerts
- hashtag tracking
- reach estimation
|
- No-code platform
- Sales automation
- Marketing automation
- Service automation
- Process designer
- AI/ML
- Freedom UI
- Marketplace
|
| Pros |
- Affordable social listening
- Easy to use
- Good sentiment analysis
- Real-time alerts
|
- Powerful no-code tools
- Comprehensive CRM suite
- Good process automation
- Flexible deployment
|
| Cons |
- Limited publishing features
- Data coverage not as deep as enterprise tools
- Occasional missed mentions
|
- Complex for simple needs
- Interface has a learning curve
- Pricing can escalate
- Smaller community
|