Gifts

Culture

Reviews

Local Spots

Brand24 vs New Relic: 2026 Comparison

Brand24 New Relic
Overview Brand24 is an affordable social listening and online monitoring tool that tracks mentions across social media, news, blogs, videos, forums, and reviews. It provides sentiment analysis and influencer scoring. A full-stack observability platform offering APM, infrastructure monitoring, logs, and browser monitoring with generous free data.
Pricing Paid ($79-399/mo) Freemium (Free-$0.35/GB ingested)
Key Features
  • Online mention monitoring
  • sentiment analysis
  • influencer score
  • discussion volume chart
  • data exporting
  • alerts
  • hashtag tracking
  • reach estimation
  • APM
  • Infrastructure monitoring
  • Log management
  • Browser monitoring
  • Synthetics
  • Distributed tracing
  • Dashboards
  • Alerting
Pros
  • Affordable social listening
  • Easy to use
  • Good sentiment analysis
  • Real-time alerts
  • Generous free tier (100GB/mo)
  • Full-stack observability
  • Good APM
  • NRQL query language
Cons
  • Limited publishing features
  • Data coverage not as deep as enterprise tools
  • Occasional missed mentions
  • Complex pricing changes
  • UI can be overwhelming
  • Alerting setup complex
  • Agent overhead