| Overview |
Brand24 is an affordable social listening and online monitoring tool that tracks mentions across social media, news, blogs, videos, forums, and reviews. It provides sentiment analysis and influencer scoring. |
A conversational sales and marketing platform for Salesforce users with AI-powered live chat and meeting booking. |
| Pricing |
Paid ($79-399/mo) |
Enterprise_only (Starting at $3500/month) |
| Key Features |
- Online mention monitoring
- sentiment analysis
- influencer score
- discussion volume chart
- data exporting
- alerts
- hashtag tracking
- reach estimation
|
- Salesforce integration
- AI chatbot
- Live chat
- Meeting booking
- Account-based signals
- Pipeline generation
- Visitor intelligence
- Analytics
|
| Pros |
- Affordable social listening
- Easy to use
- Good sentiment analysis
- Real-time alerts
|
- Deep Salesforce integration
- Powerful AI
- ABM capabilities
- Revenue-focused
|
| Cons |
- Limited publishing features
- Data coverage not as deep as enterprise tools
- Occasional missed mentions
|
- Very expensive
- Salesforce required
- Complex setup
- Enterprise-only
|
