| Overview |
Brand24 is an affordable social listening and online monitoring tool that tracks mentions across social media, news, blogs, videos, forums, and reviews. It provides sentiment analysis and influencer scoring. |
An Atlassian status communication platform for keeping users informed about system availability and incidents. |
| Pricing |
Paid ($79-399/mo) |
Subscription ($29-$1499/month) |
| Key Features |
- Online mention monitoring
- sentiment analysis
- influencer score
- discussion volume chart
- data exporting
- alerts
- hashtag tracking
- reach estimation
|
- Status page
- Incident communication
- Component status
- Scheduled maintenance
- Email and SMS notifications
- API
- Custom domain
- Third-party integrations
|
| Pros |
- Affordable social listening
- Easy to use
- Good sentiment analysis
- Real-time alerts
|
- Easy to set up
- Good incident communication
- Atlassian integration
- Reliable
|
| Cons |
- Limited publishing features
- Data coverage not as deep as enterprise tools
- Occasional missed mentions
|
- Expensive higher tiers
- Limited customization
- Basic design
- Notification costs extra
|