| Overview |
Brand24 is an affordable social listening and online monitoring tool that tracks mentions across social media, news, blogs, videos, forums, and reviews. It provides sentiment analysis and influencer scoring. |
A mobile-first CRM popular in India for telecalling teams that combines auto-dialing with WhatsApp and lead management. |
| Pricing |
Paid ($79-399/mo) |
Subscription ($15-$30/user/month) |
| Key Features |
- Online mention monitoring
- sentiment analysis
- influencer score
- discussion volume chart
- data exporting
- alerts
- hashtag tracking
- reach estimation
|
- Auto dialer
- WhatsApp integration
- Lead management
- Call recording
- Team tracking
- Reporting
- Cloud telephony
- Mobile-first
|
| Pros |
- Affordable social listening
- Easy to use
- Good sentiment analysis
- Real-time alerts
|
- Built for telecalling
- WhatsApp integration
- Affordable
- Popular in India
|
| Cons |
- Limited publishing features
- Data coverage not as deep as enterprise tools
- Occasional missed mentions
|
- India-focused
- Basic CRM features
- Limited international appeal
- Mobile-only focus
|
