| Overview |
Brand24 is an affordable social listening and online monitoring tool that tracks mentions across social media, news, blogs, videos, forums, and reviews. It provides sentiment analysis and influencer scoring. |
An all-in-one small business management platform combining CRM, marketing, payments, and customer communication tools. |
| Pricing |
Paid ($79-399/mo) |
Subscription ($228-$533/month) |
| Key Features |
- Online mention monitoring
- sentiment analysis
- influencer score
- discussion volume chart
- data exporting
- alerts
- hashtag tracking
- reach estimation
|
- CRM
- Online presence
- Marketing automation
- Payment processing
- Social media
- Appointment scheduling
- Reviews management
- Document storage
|
| Pros |
- Affordable social listening
- Easy to use
- Good sentiment analysis
- Real-time alerts
|
- All-in-one for small business
- Marketing included
- Payment processing
- Review management
|
| Cons |
- Limited publishing features
- Data coverage not as deep as enterprise tools
- Occasional missed mentions
|
- Expensive
- Primarily US market
- Long contracts reported
- Can be overwhelming
|
