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Brand24 vs Tray.io: 2026 Comparison

Brand24 Tray.io
Overview Brand24 is an affordable social listening and online monitoring tool that tracks mentions across social media, news, blogs, videos, forums, and reviews. It provides sentiment analysis and influencer scoring. General automation platform for scaling businesses with visual workflow builder and deep API integrations.
Pricing Paid ($79-399/mo) Subscription (Custom)
Key Features
  • Online mention monitoring
  • sentiment analysis
  • influencer score
  • discussion volume chart
  • data exporting
  • alerts
  • hashtag tracking
  • reach estimation
  • Visual builder
  • Universal connector
  • Branching logic
  • Error handling
  • API
  • Templates
  • Merlin AI
Pros
  • Affordable social listening
  • Easy to use
  • Good sentiment analysis
  • Real-time alerts
  • Powerful automation
  • Universal connector
  • Good for complex workflows
  • Enterprise
Cons
  • Limited publishing features
  • Data coverage not as deep as enterprise tools
  • Occasional missed mentions
  • Expensive
  • Enterprise focused
  • Learning curve