| Overview |
Brand24 is an affordable social listening and online monitoring tool that tracks mentions across social media, news, blogs, videos, forums, and reviews. It provides sentiment analysis and influencer scoring. |
An open-source CRM alternative to Salesforce that is modern, customizable, and community-driven. |
| Pricing |
Paid ($79-399/mo) |
Freemium (Free (self-hosted)-$9/user/month) |
| Key Features |
- Online mention monitoring
- sentiment analysis
- influencer score
- discussion volume chart
- data exporting
- alerts
- hashtag tracking
- reach estimation
|
- Open source
- Contact management
- Pipeline management
- Email integration
- Custom objects
- Task management
- API
- Timeline view
|
| Pros |
- Affordable social listening
- Easy to use
- Good sentiment analysis
- Real-time alerts
|
- Open source and transparent
- Modern tech stack
- Self-hosting option
- Active community
|
| Cons |
- Limited publishing features
- Data coverage not as deep as enterprise tools
- Occasional missed mentions
|
- Early stage product
- Limited features vs mature CRMs
- Small team
- Fewer integrations
|
