| Overview |
A CRM by Brevo (formerly Sendinblue) that combines deal management with powerful email marketing and automation tools. |
FullStory captures and indexes every user interaction to provide complete digital experience analytics. Its session replay and heatmap capabilities help teams identify friction points and optimize user journeys. |
| Pricing |
Freemium (Free-$12/user/month) |
Paid ($0-custom) |
| Key Features |
- Deal management
- Email marketing
- SMS campaigns
- WhatsApp
- Chat
- Marketing automation
- Meetings
- Phone
|
- Session replay
- heatmaps
- error tracking
- conversion funnels
- frustration signals
- search analytics
- privacy controls
- API access
|
| Pros |
- Free CRM included
- Strong email marketing
- Multi-channel
- Affordable
|
- Excellent session replay quality
- Powerful search capabilities
- Good frustration detection
- Strong privacy controls
|
| Cons |
- CRM is basic
- Marketing-focused
- Limited CRM customization
- Better as marketing tool
|
- Expensive for high-traffic sites
- Can impact page performance
- Storage limitations
- Complex pricing
|
