| Overview |
A CRM by Brevo (formerly Sendinblue) that combines deal management with powerful email marketing and automation tools. |
An open-source observability platform for visualizing metrics, logs, and traces from multiple data sources in customizable dashboards. |
| Pricing |
Freemium (Free-$12/user/month) |
Freemium (Free-$29/user/month (Cloud)) |
| Key Features |
- Deal management
- Email marketing
- SMS campaigns
- WhatsApp
- Chat
- Marketing automation
- Meetings
- Phone
|
- Dashboards
- Multi-source queries
- Alerting
- Plugins
- Loki (logs)
- Tempo (traces)
- Mimir (metrics)
- Grafana Cloud
|
| Pros |
- Free CRM included
- Strong email marketing
- Multi-channel
- Affordable
|
- Open source
- Beautiful dashboards
- Multi-source support
- Large plugin ecosystem
|
| Cons |
- CRM is basic
- Marketing-focused
- Limited CRM customization
- Better as marketing tool
|
- Complex setup
- Self-hosting overhead
- Grafana Cloud expensive
- Alert configuration complex
|
