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Brevo CRM vs Okendo: 2026 Comparison

Brevo CRM Okendo
Overview A CRM by Brevo (formerly Sendinblue) that combines deal management with powerful email marketing and automation tools. A customer marketing platform for e-commerce brands featuring reviews, surveys, referrals, and quizzes.
Pricing Freemium (Free-$12/user/month) Subscription ($119-$499/month)
Key Features
  • Deal management
  • Email marketing
  • SMS campaigns
  • WhatsApp
  • Chat
  • Marketing automation
  • Meetings
  • Phone
  • Product reviews
  • Surveys
  • Referrals
  • Quizzes
  • UGC galleries
  • Attributes ratings
  • Review syndication
  • Analytics
Pros
  • Free CRM included
  • Strong email marketing
  • Multi-channel
  • Affordable
  • High-quality review display
  • Customer attribute data
  • Multi-channel syndication
  • Enterprise features
Cons
  • CRM is basic
  • Marketing-focused
  • Limited CRM customization
  • Better as marketing tool
  • Expensive
  • No free plan
  • Complex setup
  • Overkill for small stores