| Overview |
A CRM by Brevo (formerly Sendinblue) that combines deal management with powerful email marketing and automation tools. |
A post-purchase experience platform offering package tracking, shipping protection, and carbon-neutral shipping for e-commerce. |
| Pricing |
Freemium (Free-$12/user/month) |
Freemium (Free (customer-paid protection)) |
| Key Features |
- Deal management
- Email marketing
- SMS campaigns
- WhatsApp
- Chat
- Marketing automation
- Meetings
- Phone
|
- Package tracking
- Shipping protection
- Carbon neutral shipping
- Visual tracking
- Claims management
- Analytics
- Branded experience
- Ecommerce integrations
|
| Pros |
- Free CRM included
- Strong email marketing
- Multi-channel
- Affordable
|
- Free for merchants
- Customers pay for protection
- Carbon neutral option
- Beautiful tracking
|
| Cons |
- CRM is basic
- Marketing-focused
- Limited CRM customization
- Better as marketing tool
|
- Revenue share model
- Protection cost added to customer
- Limited analytics on free plan
- Not all carriers supported
|
