| Overview |
A CRM by Brevo (formerly Sendinblue) that combines deal management with powerful email marketing and automation tools. |
Sprout Social is an enterprise-grade social media management and analytics platform. It combines publishing, engagement, analytics, and social listening into a unified solution for teams and agencies. |
| Pricing |
Freemium (Free-$12/user/month) |
Paid ($249-499/mo) |
| Key Features |
- Deal management
- Email marketing
- SMS campaigns
- WhatsApp
- Chat
- Marketing automation
- Meetings
- Phone
|
- Smart inbox
- publishing & scheduling
- social listening
- analytics & reports
- CRM features
- chatbot builder
- employee advocacy
- review management
|
| Pros |
- Free CRM included
- Strong email marketing
- Multi-channel
- Affordable
|
- Excellent analytics and reporting
- Unified smart inbox
- Strong customer support
- Professional UI
|
| Cons |
- CRM is basic
- Marketing-focused
- Limited CRM customization
- Better as marketing tool
|
- High price point
- Per-user pricing adds up
- Can be overwhelming for small teams
|
