| Overview |
A CRM by Brevo (formerly Sendinblue) that combines deal management with powerful email marketing and automation tools. |
A customer service platform combining live chat, chatbots, and email marketing for e-commerce and small businesses. |
| Pricing |
Freemium (Free-$12/user/month) |
Freemium (Free-$499/month) |
| Key Features |
- Deal management
- Email marketing
- SMS campaigns
- WhatsApp
- Chat
- Marketing automation
- Meetings
- Phone
|
- Live chat
- AI chatbots
- Email marketing
- Visitor tracking
- Shopify integration
- Canned responses
- Chatbot builder
- Multi-channel inbox
|
| Pros |
- Free CRM included
- Strong email marketing
- Multi-channel
- Affordable
|
- Good free plan
- Easy chatbot builder
- Multi-channel support
- Affordable pricing
|
| Cons |
- CRM is basic
- Marketing-focused
- Limited CRM customization
- Better as marketing tool
|
- AI chatbot costs extra
- Limited on free plan
- Can be slow
- Advanced features need higher plans
|
