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How to Connect BigCommerce with Freshworks CRM (2026)

BigCommerce

BigCommerce

★★★★ 4.3
Ecommerce Ecommerce Platform

An enterprise-grade e-commerce platform with built-in features for scaling online businesses without transaction fees.

Full Review
Freshworks CRM

Freshworks CRM

★★★★ 4.2
Crm General Crm

The unified CRM platform by Freshworks combining Freshsales and Freshmarketer for complete sales and marketing alignment.

Full Review

About These Tools

BigCommerce: An enterprise-grade e-commerce platform with built-in features for scaling online businesses without transaction fees.

Freshworks CRM: The unified CRM platform by Freshworks combining Freshsales and Freshmarketer for complete sales and marketing alignment.

Key Features

BigCommerce

  • Multi-channel selling
  • No transaction fees
  • Built-in SEO
  • Headless commerce
  • B2B features
  • Payment integrations

Freshworks CRM

  • Unified CRM
  • AI Freddy
  • Sales automation
  • Marketing automation
  • Customer journey builder
  • Contact scoring

Pricing

BigCommerce

Subscription $39-$399/month

Freshworks CRM

Subscription $29-$69/user/month

Detailed integration guide coming soon. We're researching the specific ways BigCommerce and Freshworks CRM work together — including native integrations, third-party connectors, and API options. Check back for a complete step-by-step guide.

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