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How to Connect Brandwatch Social with Freshworks CRM (2026)

Brandwatch Social

Brandwatch Social

★★★★ 4.3
Social Media Content Social Media Management

Brandwatch Social (formerly Falcon.io) is an enterprise social media management suite combining publishing, advertising, engagement, and measurement in one platform.…

Full Review
Freshworks CRM

Freshworks CRM

★★★★ 4.2
Crm General Crm

The unified CRM platform by Freshworks combining Freshsales and Freshmarketer for complete sales and marketing alignment.

Full Review

About These Tools

Brandwatch Social: Brandwatch Social (formerly Falcon.io) is an enterprise social media management suite combining publishing, advertising, engagement, and measurement in one platform. It integrates with Brandwatch's powerful consumer intelligence.

Freshworks CRM: The unified CRM platform by Freshworks combining Freshsales and Freshmarketer for complete sales and marketing alignment.

Key Features

Brandwatch Social

  • Social publishing
  • content calendar
  • engagement hub
  • measurement & benchmarking
  • social advertising
  • audience management

Freshworks CRM

  • Unified CRM
  • AI Freddy
  • Sales automation
  • Marketing automation
  • Customer journey builder
  • Contact scoring

Pricing

Brandwatch Social

Paid Custom pricing

Freshworks CRM

Subscription $29-$69/user/month

Detailed integration guide coming soon. We're researching the specific ways Brandwatch Social and Freshworks CRM work together — including native integrations, third-party connectors, and API options. Check back for a complete step-by-step guide.

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