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How to Connect Brandwatch Social with Freshworks CRM (2026)

Brandwatch Social

Brandwatch Social

★★★★ 4.3
Social Media Content Social Media Management

Brandwatch Social (formerly Falcon.io) is an enterprise social media management suite combining publishing, advertising, engagement, and measurement in one platform.…

Full Review
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Freshworks CRM

Freshworks CRM

★★★★ 4.2
Crm General Crm

The unified CRM platform by Freshworks combining Freshsales and Freshmarketer for complete sales and marketing alignment.

Full Review

About These Tools

Brandwatch Social: Brandwatch Social (formerly Falcon.io) is an enterprise social media management suite combining publishing, advertising, engagement, and measurement in one platform. It integrates with Brandwatch's powerful consumer intelligence.

Freshworks CRM: The unified CRM platform by Freshworks combining Freshsales and Freshmarketer for complete sales and marketing alignment.

Key Features

Brandwatch Social

  • Social publishing
  • content calendar
  • engagement hub
  • measurement & benchmarking
  • social advertising
  • audience management

Freshworks CRM

  • Unified CRM
  • AI Freddy
  • Sales automation
  • Marketing automation
  • Customer journey builder
  • Contact scoring

Pricing

Brandwatch Social

Paid Custom pricing

Freshworks CRM

Subscription $29-$69/user/month

Detailed integration guide coming soon. We're researching the specific ways Brandwatch Social and Freshworks CRM work together — including native integrations, third-party connectors, and API options. Check back for a complete step-by-step guide.

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