How to Connect Braze with Freshworks CRM (2026)

Braze

★★★★ 4.5

Email Automation Email Marketing

Enterprise customer engagement platform for cross-channel messaging including email, mobile push, SMS, and in-app messages.

Full Review

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Freshworks CRM

★★★★ 4.2

Crm General Crm

The unified CRM platform by Freshworks combining Freshsales and Freshmarketer for complete sales and marketing alignment.

Full Review

About These Tools

Braze: Enterprise customer engagement platform for cross-channel messaging including email, mobile push, SMS, and in-app messages.

Freshworks CRM: The unified CRM platform by Freshworks combining Freshsales and Freshmarketer for complete sales and marketing alignment.

Key Features

Braze

Cross-channel messaging
Real-time triggers
Canvas flow
Content cards
Feature flags
AI copywriting

Freshworks CRM

Unified CRM
AI Freddy
Sales automation
Marketing automation
Customer journey builder
Contact scoring

Pricing

Braze

Subscription Custom

Freshworks CRM

Subscription $29-$69/user/month

Detailed integration guide coming soon. We're researching the specific ways Braze and Freshworks CRM work together — including native integrations, third-party connectors, and API options. Check back for a complete step-by-step guide.

Connect via Integration Platform

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Compare Braze vs Freshworks CRM side by side »

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