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How to Setup Freshworks CRM with Zendesk (2026 Guide)

Freshworks CRM

Freshworks CRM

★★★★ 4.2
Crm General Crm

The unified CRM platform by Freshworks combining Freshsales and Freshmarketer for complete sales and marketing alignment.

Full Review

Zendesk

Customer service and engagement platform with ticketing and chat.

All Zendesk Tools

About Freshworks CRM

The unified CRM platform by Freshworks combining Freshsales and Freshmarketer for complete sales and marketing alignment.

Key Features

  • Unified CRM
  • AI Freddy
  • Sales automation
  • Marketing automation
  • Customer journey builder
  • Contact scoring
  • Multichannel engagement
  • Analytics

Pricing

Subscription $29-$69/user/month

Detailed setup guide coming soon. We're researching the specific steps to connect Freshworks CRM with Zendesk — including whether there's a native integration, third-party connectors like Zapier, or API-based setup. Check back for a complete step-by-step guide.

Freshworks CRM Full Review » | All Zendesk Tools »