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Khoros

★★★★☆ 4.1 (800 reviews)
AI Powered Analytics Enterprise Team Collaboration
Paid Custom pricing

Overview

Khoros is an enterprise digital customer engagement platform that includes social media management, community management, and messaging. It helps large brands manage customer interactions across all digital channels.

Key Features

  • Social publishing
  • community management
  • messaging
  • analytics
  • AI-powered automation
  • care & service
  • crisis management
  • compliance tools

Pros

  • Enterprise-scale capabilities
  • Strong community features
  • AI automation
  • Omnichannel support

Cons

  • Very expensive
  • Complex implementation
  • Designed for large enterprises only

Khoros Pricing Plans

Marketing

Custom

  • ✓ social publishing
  • ✓ analytics
  • ✓ content calendar
MOST POPULAR

Care

Custom

  • ✓ messaging
  • ✓ service
  • ✓ AI automation

Communities

Custom

  • ✓ community management
  • ✓ forums
  • ✓ moderation

Company Info

Founded2019
HeadquartersAustin, TX

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$50/month or $350/year (save $250)

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