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Freshsales

★★★★☆ 4.3 (5,200 reviews)
AI Powered Automation Cloud Based Free Tier Mobile App
Freemium Free-$69/user/month

Overview

An AI-powered CRM by Freshworks that offers built-in phone, email, and chat for streamlined sales engagement.

Key Features

  • AI-powered lead scoring
  • Built-in phone and email
  • Visual sales pipeline
  • Workflow automation
  • Freddy AI assistant
  • Territory management
  • Sales sequences
  • Custom reports

Pros

  • Built-in communication tools
  • Clean user interface
  • Good AI features
  • Affordable pricing

Cons

  • Limited third-party integrations
  • Reporting can be basic
  • Free plan is limited
  • Mobile app could be better

Freshsales Pricing Plans

Free

$0

  • ✓ contact management
  • ✓ built-in chat
  • ✓ email
MOST POPULAR

Growth

$15/user/mo

  • ✓ visual pipeline
  • ✓ AI scoring
  • ✓ sequences

Pro

$39/user/mo

  • ✓ multiple pipelines
  • ✓ workflows
  • ✓ territory

Enterprise

$69/user/mo

  • ✓ custom modules
  • ✓ AI forecasting
  • ✓ audit logs

Company Info

Founded2010
HeadquartersSan Mateo, CA

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